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cannot log in with my usual username

Started by rain_drops, October 11, 2018, 08:53:13 am

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rain_drops

I can't log in to my usual username, raindrops_on_my_soul. When I try it says username does not exist yet when I try to recreate it I am told the username and email address already exists. I have had this happen once before and that time I was told it was because my email address was bouncing emails. That should not be happening this time because I am using an address that I check on daily. Help please

luise.volta

Hi, R., I forwarded your post to our Webmaster. Hugs, Luise
Be kind whenever possible. It is always possible. Dalai Lama

luise.volta

October 11, 2018, 11:45:47 am #2 Last Edit: October 11, 2018, 02:55:35 pm by luise.volta
Just got this from my son about your issue. Hope it helps:


Mom, please let her know that her username is ]raindrops and her display name is raindrops_on_my_soul. She needs to sign in using her username. When she posts the other name will identify her to the members.
Be kind whenever possible. It is always possible. Dalai Lama

raindrops_on_my_soul