I can't log in to my usual username, raindrops_on_my_soul. When I try it says username does not exist yet when I try to recreate it I am told the username and email address already exists. I have had this happen once before and that time I was told it was because my email address was bouncing emails. That should not be happening this time because I am using an address that I check on daily. Help please
Hi, R., I forwarded your post to our Webmaster. Hugs, Luise
Just got this from my son about your issue. Hope it helps:
Mom, please let her know that her username is ]raindrops and her display name is raindrops_on_my_soul. She needs to sign in using her username. When she posts the other name will identify her to the members.
Got it! Thank you for your help :)