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cannot log in with my usual username

Started by rain_drops, October 11, 2018, 08:53:13 AM

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I can't log in to my usual username, raindrops_on_my_soul. When I try it says username does not exist yet when I try to recreate it I am told the username and email address already exists. I have had this happen once before and that time I was told it was because my email address was bouncing emails. That should not be happening this time because I am using an address that I check on daily. Help please


Hi, R., I forwarded your post to our Webmaster. Hugs, Luise
Be kind whenever possible. It is always possible. Dalai Lama


October 11, 2018, 11:45:47 AM #2 Last Edit: October 11, 2018, 02:55:35 PM by luise.volta
Just got this from my son about your issue. Hope it helps:

Mom, please let her know that her username is ]raindrops and her display name is raindrops_on_my_soul. She needs to sign in using her username. When she posts the other name will identify her to the members.
Be kind whenever possible. It is always possible. Dalai Lama